At Slimuch, your satisfaction is our priority. If something isn’t quite right, we’ve made returns and refunds simple and stress-free.
What Can Be Returned
- Items must be unused, unworn, and in their original condition.
- Must include all original tags and packaging.
- Return must be initiated within 30 days of delivery.
How to Start a Return
- Contact our support team at hello@slimuch.com
- We’ll guide you through the process.
- Return shipping is free for all U.S. orders.
Refund Process
- Refunds are issued to your original payment method.
- Once we receive and inspect your return, please allow up to 5 business days for the refund to be processed.
- Shipping fees are only refunded if the return is due to our mistake (e.g., wrong item shipped).
Exceptions
- Final sale items and custom-made products are not eligible for return or refund.
- If your item arrives damaged, let us know within 48 hours of delivery.
Have Questions?
We’re always happy to help. Reach out to us anytime at hello@slimuch.com